CWB Summit 2020 Terms and Conditions

Booking terms and conditions

CLES reserves the right to refuse and/or cancel bookings if the terms and conditions have not been met. This includes the right to cancel bookings after payment has been made.

Payment can be made by credit card through the Eventbrite platform, Paypal or by contacting CLES to arrange to pay by invoice. The price displayed is in £GBP and includes a non-refundable administration and booking fee. CLES is not liable for any additional credit card or bank charges you may incur, or any exchange rate differences. Please provide an email address where requested so that joining details can be sent to you prior to the event.

Ticket type conditions:

  • General admission: £50 plus a non refundable booking fee of £4.49.
  • Voluntary, community and social enterprise (VCSE): £40 plus a non refundable booking fee of £3.71.
  • Guest ticket: Free ticket for a person from an ethnic minority background accompanying a fully paying or discounted ticket holder. A maximum of five free tickets per organisation.

Card payment issues

CLES is unable to assist with card payment issues as these are managed by Eventbrite and your bank.

Ticket sharing

Ticket sharing is not permitted. If this happens, CLES reserves the right to cancel the ticket with no refund.

Ticket renaming/swapping

If you wish to rename your ticket, the new information must be sent to info@cles.org.uk 7 days before the date of the event.

Refunds

Refunds must be submitted in writing by email to info@cles.org.uk, email subject “Refund” with your ticket confirmation and payment receipt attached. For a refund to be acknowledged, you must provide these details, and have received written confirmation in return. Refunds are accepted up to 14 days before the event. There will be no refunds after this time. As noted above, ticket prices include a non-refundable booking and administration fee. All refunds will be notified and processed within one month of the Summit.

Programme / information changes

It may be necessary, for reasons beyond the control of the organiser, to change the programme content, speakers and/or timings. CLES is not liable for any changes.

Disclaimer

Speakers are responsible for the contents of their respective presentations. It is the policy of CLES to give the fullest freedom to contributors / speakers to express their opinions. The opinions expressed by the CLES team do not necessarily represent the views of Community Wealth Building Summit 2020 event partners and supporters.